At S A Touch Solution, we are committed to delivering exceptional services to our clients. However, we recognize that there may be times when our services do not align with your expectations. In such instances, we offer a refund policy to ensure customer satisfaction.
Refund Timeline

Once the order is approved, no refunds will be provided from our side.

Eligibility for Refund

A refund may be granted under the following conditions:

  • If we are unable to complete or provide the agreed-upon service.
  • If the service provided significantly deviates from the specifications or requirements initially agreed upon.

To request a refund, kindly follow these steps:

  1. Contact our support team via email at info@satouchsolution.com or through the contact form available on our website.
  2. Provide a clear and detailed explanation for your refund request, including any relevant order or transaction IDs.
  3. Our support team will review your request and respond within 3-5 business days.
Non-Refundable Scenarios

Refunds will not be provided under the following circumstances:

  • Services that have been partially or fully completed as agreed upon.
  • Services terminated due to non-payment or contract breaches.
  • Services that are deemed satisfactory but do not align with the customer’s subjective expectations.
Changes to Refund Policy

We reserve the right to revise or update this refund policy at any time, without prior notice. It is the customer’s responsibility to periodically review the policy for any modifications.

By using our services, you acknowledge that you have read, understood, and agree to abide by this refund policy.